Recently I was promoted to a level 2 tech. I am grateful that finally I was noticed after 18 months. Because of this, all my rants sounded so childish and silly. When I was notified by my previous coach, I jumped like crazy and that was not even official (when I say official, it would be emailed throughout the center).
When it did became official, people started to congratulate me, from fellow agents, our former DPS, coach now turned OM, some of my former teammates now QA's and of course my former coaches who one of them gave me a bone crushing hug.
My parents were happy as well and offered a thanksgiving mass in our parish. When I said I'll pay for it, they said they're going to take care of it.
I was both happy and terrified at the same time. Happy because finally I got a promotion, terrified because this new job is not as easy as it looks. We're the last line of defense and the ones who provide support to the whole center. We're more visible and more scrutinized. Rules are much different and a bit stricter. Mentality is: you're not agents anymore, but supervisors and better act like one.
Gambatte to me!
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